Read the full report from Internet Matters here
Online harm remains widespread and unchanged
One of the clearest findings in this year’s report is that children’s experiences of online harm remain stubbornly high.
Nearly seven in ten children (68%) report experiencing at least one type of harm online, unchanged from the previous year. This includes:
- exposure to false information (37%)
- being contacted by someone they do not know (28%)
- seeing violent content (23%)
- experiencing bullying, abusive or upsetting messages from people they do not know (20%)
- receiving abusive messages from people they know offline (16%)
Despite new regulatory duties on technology companies, the overall level of harm children experience online has not reduced. This reinforces concerns that more action is still needed to protect children in digital spaces.
Importantly, vulnerable children experience higher rates of harm, with 79% reporting at least one harmful experience, compared with 63% of their peers.
Children who spend more time online are more likely to experience bullying and abuse
The report also highlights a strong relationship between time spent online and exposure to harm.
Among children who spend the most time online:
- 80% report experiencing online harm compared with 52% of those who spend the least time online
- 30% experience bullying, abusive or upsetting messages from strangers compared with 12% of lower use peers
- 23% receive abusive messages from people they know compared with 8% of lower use peers
Digital life is increasingly polarised
Across all areas of wellbeing, the report finds children’s experiences online are becoming more extreme.
Positive experiences such as friendship, inspiration and discovery are increasing. However, negative experiences are also rising at the same time.
This growing “internet of extremes” means children are benefiting from digital opportunities while simultaneously facing greater risks.
Online spaces support connection and belonging
Despite concerns about harm, the report shows that digital environments continue to play an important role in helping children feel connected.
Children report that being online is important for:
- staying in contact with friends and family (83%)
- meeting people who become good friends (64%)
- finding hobbies and interests (74%)
- discovering future ambitions (75%)
Parents also recognise this role in belonging and participation. Two thirds (67%) say being online has helped their child feel part of a group they otherwise would not have been able to access.
These findings underline how digital spaces can support social inclusion, particularly for children who may struggle to connect offline.
However, more time online is also linked with loneliness
The report highlights a key tension in children’s experiences of belonging online.
Children who spend the most time online are:
- more likely to say they meet good friends online
- but also more likely to say spending time online makes them feel lonely
This contradiction reflects the complex role digital spaces play in children’s social lives. Online environments can strengthen connection, but they can also amplify isolation if they replace face to face interaction.
Children are increasingly struggling to switch off
A major wellbeing concern identified in the report is children’s difficulty regulating their time online.
For example:
- 46% say they keep watching or playing online content even when they are not enjoying it
- 59% say they stay up late using phones, games or TV
- 40% say they turn down opportunities to meet friends in person to stay online
- 45% say they stop playing sport or exercising because of time spent on devices
Nearly a third of children (29%) also report that spending a lot of time online negatively affects their physical health.
These findings suggest that digital habits are beginning to affect children’s emotional, social and physical wellbeing.
Experiences of harm increase with age
Older children are more likely to encounter harmful content online.
Among children aged 13 to 16:
- 72% report experiencing harm online compared with 63% of those aged 9 to 12
- they are more likely to see violent content
- they are more likely to encounter explicit sexual content
- they are more likely to encounter self harm related material
At the same time, younger children may be more likely to act on harmful content they see, highlighting the importance of early media literacy and preventative education.
Girls are more likely to find harmful content distressing
While boys and girls experience similar overall levels of harm, the report finds differences in how content affects them.
Girls are more likely than boys to find upsetting:
- explicit sexual content
- violent content
- racist, homophobic or sexist content
This reflects wider evidence that some forms of online harm intersect with gendered expectations, body image pressures and discriminatory experiences.
Some harms are beginning to decline
Encouragingly, the report identifies reductions in some types of harmful content exposure.
Fewer children reported seeing:
- explicit sexual content
- hate speech
- self harm content
These changes align with areas targeted by the Online Safety Act and may reflect early impacts of regulation. However, overall harm levels remain high.
Open conversations with parents support safer experiences
The report highlights the protective role of trusted relationships.
Children who are open with parents about their online lives are:
- more likely to feel confident online
- more likely to feel happy online
- less likely to take part in dangerous online behaviour
- less likely to spend large amounts of money in games or apps
Encouraging open conversations remains one of the most effective ways to support children’s safety and wellbeing online.
What this means for bullying prevention
Taken together, the findings reinforce several priorities for preventing bullying and supporting belonging:
- online bullying remains a common experience for children
- vulnerable children face higher risks
- time spent online increases exposure to harm
- digital spaces play a major role in friendship and identity development
- connection and loneliness can coexist in children’s online lives
- trusted adult relationships are protective
As children’s digital lives continue to expand, creating safer online environments and supporting positive peer relationships both online and offline remains essential to improving children’s wellbeing.